Privacy policy
Last updated: 26 September 2026
This Privacy and Cookie Policy explains how Reinier Fundraising B.V. processes personal data when you visit forwardforchange.com, contact us or request a demo.
We only collect and use personal data where this is necessary for operating the website, responding to enquiries, understanding how the website is used and improving our services.
1. Who is responsible for your personal data?
The website forwardforchange.com is operated by:
Reinier Fundraising B.V.
Lomondlaan 74
1060 PL Amsterdam
The Netherlands
Chamber of Commerce: 65279956
Email: info@forwardforchange.com
Reinier Fundraising B.V. is the data controller for the personal data described in this policy.
2. What personal data do we collect?
The information we process depends on how you use the website.
When you visit the website
We may collect information such as:
browser and device information;
IP address or information derived from it;
approximate location;
pages visited;
referring website or source;
date and time of visits;
interactions with the website;
cookie identifiers;
your cookie preferences.
Some of this information is only collected when you consent to the relevant cookies.
When you contact us or request a demo
If you use a contact or demo form, or contact us by email, we may process:
your name;
organisation;
job title or role, if provided;
email address;
telephone number, if provided;
the information you include in your message;
information relevant to your request.
Please do not include sensitive personal information in a contact or demo request unless this is necessary.
3. Why do we process personal data?
We process personal data for the following purposes.
To operate and secure the website
Some technical information is necessary to make the website function correctly, maintain security, prevent abuse and diagnose technical problems.
Where personal data is processed for these purposes, we rely on our legitimate interest in operating a secure and reliable website.
To analyse and improve the website
We use analytics tools to understand how visitors find and use the website, which pages are viewed and how the website performs.
Where consent is required for these analytics, data is only collected after you have given consent through our cookie settings.
You can change or withdraw your consent at any time.
To respond to enquiries and demo requests
We use the information you provide to respond to your message, organise a demo and discuss whether Forward may be relevant to your organisation.
Depending on the nature of your request, the legal basis is our legitimate interest in responding to business enquiries or taking steps at your request before entering into an agreement.
4. Who do we share personal data with?
We do not sell personal data.
We may use service providers that process information on our behalf where this is necessary to operate the website or provide its functionality.
Squarespace
Our website is built and hosted using Squarespace.
Squarespace may process technical website information, cookie preferences and information submitted through website forms in order to provide and secure the website.
Google Analytics
We use Google Analytics 4 to understand how visitors use the website.
If you consent to analytics cookies, Google Analytics may collect information about visits, sessions, devices, approximate location and interactions with the website.
Google Analytics uses first-party cookies such as _ga to distinguish users and sessions.
Professional service providers
Where necessary, we may also share information with professional service providers such as IT, legal or administrative advisers.
We only share personal data where there is an appropriate reason for doing so.
5. International transfers
Some service providers may process personal data outside the European Economic Area.
Where personal data is transferred to a country without an adequacy decision from the European Commission, appropriate safeguards are used where required, such as Standard Contractual Clauses.
6. How long do we keep personal data?
We keep personal data only for as long as necessary for the purpose for which it was collected.
As a general rule:
we retain information from contact and demo enquiries for as long as reasonably necessary to respond to your request, follow up where appropriate and maintain relevant business records. We periodically review this information and delete or anonymise it when it is no longer needed.
cookie and analytics data is retained according to the settings and retention periods of the relevant service;
information that must be retained because of a legal obligation may be kept for the applicable statutory period.
We may delete or anonymise information earlier when it is no longer needed.
7. Security
We take appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration and unlawful processing.
No website or internet-based service can guarantee absolute security, but we take reasonable measures appropriate to the nature and risks of the information processed.
8. Cookies
Cookies are small files or pieces of information stored on your device when you visit a website.
We use cookies and similar technologies for different purposes.
Necessary cookies
Necessary cookies help the website function correctly and securely and may also remember your cookie preferences.
These cookies cannot be switched off through our cookie settings where they are required for the operation of the website.
Analytics and performance cookies
Analytics and performance cookies help us understand how visitors use the website, for example which pages are visited and how visitors navigate through the site.
We use this information to understand website performance and improve the website.
These cookies are only activated where required consent has been given.
Other cookies
If we introduce other categories of non-essential cookies in the future, such as marketing cookies, these will only be activated where required consent has been given.
The current categories available on the website can always be viewed under Manage cookies.
9. Managing your cookie preferences
When you first visit the website, you can choose to:
Accept all
Reject all
or
Manage your cookie preferences.
Under Manage, you can choose which categories of non-essential cookies you want to allow.
Necessary cookies cannot be disabled where they are required for the website to function.
You can change or withdraw your cookie choices later through the cookie settings available on the website.
Withdrawing consent does not affect processing that took place before consent was withdrawn.
10. Your privacy rights
Depending on the circumstances, you may have the right to:
access the personal data we hold about you;
correct inaccurate or incomplete data;
request deletion of your personal data;
request restriction of processing;
object to certain processing;
receive certain personal data in a portable format;
withdraw consent where processing is based on consent.
To exercise one of these rights, contact:
We may ask for information needed to verify your identity before processing your request.
11. Complaints
If you have questions or concerns about how we process your personal data, please contact us first so that we can try to resolve them.
You also have the right to lodge a complaint with the Dutch data protection authority:
Autoriteit Persoonsgegevens
or, where applicable, another competent supervisory authority.
12. Links to other websites
Our website may contain links to websites operated by other organisations.
We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies when visiting them.
13. Changes to this policy
We may update this Privacy and Cookie Policy when the website, the services we use or legal requirements change.
The most recent version will always be published on this page. The date at the top shows when the policy was last updated.
14. Contact
For questions about this Privacy and Cookie Policy or the way we process personal data, contact:
Reinier Fundraising B.V.
Lomondlaan 74
1060 PL Amsterdam
The Netherlands